We Handle the Contractor Work — and the Insurance — So You Don't Have To

The insurance claim process is where good restoration contractors earn their reputation and bad ones get homeowners in trouble. The gap between "$4,200 partial roof repair" and "$28,000 full roof + siding replacement — insurance paid" is entirely documentation. Photos an adjuster respects. Measurements they can verify. Language they use themselves. That's what we bring to every claim.

How the Process Works — From Your Side

Step 1 · Call Us Before You Call Insurance

Not the other way around. We do a free inspection and tell you honestly whether you have a claim worth filing. If the damage isn't there, we tell you that too — no upside for us in a bad claim.

Step 2 · You File the Claim

You call your carrier with our inspection report in hand. The adjuster is assigned. Timing matters — most policies require prompt notification.

Step 3 · We Meet the Adjuster on Site

This is where most homeowners lose money without a contractor present. The adjuster comes out with a ladder, walks the roof for 20 minutes, and writes a scope. When we're there, we make sure the full damage gets documented — not the fast version.

Step 4 · Settlement, Then Supplement If Needed

The carrier issues a settlement based on the adjuster's scope. If we identify covered items that got missed, we supplement the claim with documentation. Most reasonable supplements are approved.

Step 5 · Restoration

We complete the approved work — roof, siding, gutters, windows — with lifetime-warranted materials. You pay your deductible; the carrier pays the rest.

What We Bring That a Homeowner Alone Doesn't

• 30 years of dealing with every major carrier in Illinois — we know how each one scopes damage.
• Xactimate-fluent documentation that speaks the adjuster's language.
• Full trade coverage — roofing, siding, gutter, and window all on one claim, one contract.
• Willingness to fight for supplements when the initial scope is short.
• Lifetime workmanship warranty on every completed repair.

Combine With

Most insurance-claim jobs pair with our storm damage restoration, roofing, siding, and emergency board-up services.